Utility & Billing Services
Town of Marshville Utility Services:
The Town of Marshville currently provides water, sewer, and garbage services for our residents inside of Town limits. The Town of Marshville does not provide electrical services. Please contact Duke Energy or Pee Dee Electric Cooperative if you are in need of electrical service.
To Make Payments:
- Online: click here
- By Phone: 877-494-0718
- In person between 8am - 5pm: Town Hall: 118 E. Union Street
- Visa/Debit, Check or Money Orders are the only accepted form of payment. Cash is no longer an accepted form of payment.
- Payment Dropbox: Be sure to include your utility bill stub or your name, account number and service address included with your payment (no cash) to ensure proper credit.
- Automatic Bank Draft
- To sign up for automatic draft, go to www.invoicecloud.com/marshvillenc and create an account.
- Drafts are taken the 10th of each month.
- For any billing questions email: customerservice@marshville.org
Report Issues:
- During business hours please call (704) 624-2515.
- After business hours, call (704) 289-1591 for our emergency communications line.
Set Up Utility Services:
- By appointments only: Call 704-624-2515
- Bring these items to your appointment:
- For Renters/Leasers: bring your driver's license or state-issued ID (must be current), Social Security Card and your rental or leasing agreement.
- If you do not have a lease agreement, you and the the property owner must complete the Owner Authorization Form. Here's the link to the Owner Authorization Form.
- $199.00 required for renters/leasers, this includes a $49.00 service initiation fee.
- For Property Owners: bring your driver's license or state-issued ID (must be current), Social Security Card and proof of ownership, such as a deed or closing statement.
- $49.00 required for Property Owners.
Billing Cycle Information
- Utility bills are mailed out on the 24th of each month.
- Utility bills are due on/before the 15th of each month.
- If the 15th falls on a weekend or holiday, the Utility bill will be due the next business day.
- Utility bills are considered past due if payment is not received by 5:00 pm on the 15th.
- Payments received after the 15th will result in services being disconnected and a $25 late fee will added to the past due account.
Utility Account Change Form
- If you need to update account information or change account holders, click this link, Utility Change Form, complete this form and turn it into Town Hall:
Disconnecting Services:
- If and when you decide to move, be sure to disconnect the services to avoid unnecessary charges.
- For renters/leasers, before disconnecting, if the account needs to be changed back to the owner's name, the owner must complete our Revert-to-Owner Agreement form. Here's the link Revert to Owner Agreement Form.